Shipping Policy

Last updated: October 9, 2026

Processing time

Orders are typically processed within 1–3 business days (Monday to Friday, excluding Alberta statutory holidays). During launches, sales or holidays, processing may take a little longer; we'll let you know if there's a delay.

Shipping within Canada

We ship across Canada with trusted carriers such as Canada Post and other couriers. Estimated delivery is 2–7 business days after shipment, depending on your location. Shipping rates are calculated and shown at checkout before you pay.

Shipping to the United States

We ship to the United States. Estimated delivery is 5–12 business days after shipment. Prices may be shown in USD for U.S. customers. Any customs duties, taxes or brokerage fees charged on import are the responsibility of the customer unless stated otherwise at checkout.

Tracking

You'll receive a shipping confirmation email with a tracking number once your order ships.

Delivery date and your rights

Under Alberta's Internet Sales Contract Regulation, if your order is not delivered within 30 days of the specified delivery date (or within 30 days of the order date where no date was specified), you may cancel the order and receive a full refund.

Address accuracy

Please double-check your shipping address. We're not responsible for orders delayed or lost because of an incorrect address provided at checkout. Contact us right away if you spot an error.